Terms of Service

PUBLIC CONTRACT for Services

Last updated: June 12, 2025

Individual entrepreneur Tsarenko Inna Volodymyrivna(tax ID: 0000000000), acting on the basis of the Unified State Register extract regarding the registration of individual entrepreneur from **.**.202* No. 00000000000000000 (hereinafter – "Service Provider"), guided by the Civil Code of Ukraine (hereinafter – CCU), other legislative and subordinate regulatory acts in the field of business activity, offers individuals (hereinafter – "User") to receive online services provided by this Contract. This Contract is public in accordance with Articles 633, 641 of the Civil Code of Ukraine, its terms are the same for all Users, unconditional acceptance of which is considered acceptance of this offer by the User, for which the Service Provider publishes this Contract as follows:

1. GENERAL PROVISIONS

BASIC CONCEPTS AND DEFINITIONS

1.1. Public Contract – this transaction for the provision and receipt of online services, which establishes the same conditions for all Users for the provision of these services under the terms of a public offer from the moment of its acceptance by the User (hereinafter – "Contract").

1.2. Public Offer – a proposal by the Service Provider, addressed to any individual, in accordance with Article 641 of the Civil Code of Ukraine, to conclude a contract with him, contained in the public offer.

1.3. Acceptance – the User's provision of a complete and unconditional response to the Service Provider to his proposal to conclude a Contract under the terms defined by the public offer, in a manner provided by this Contract, which indicates his acceptance of the public offer.

1.4. User – an individual who has concluded this Contract with the Service Provider.

1.5. Website – the Service Provider's website on the Internet, located at: https://www.subtie.com/ (hereinafter – Subtie or Subtie service or Service) and/or Subtie application.

1.6. Party – Service Provider or User – depending on the context.

1.7. Parties – Service Provider and User.

1.8. Services – within the meaning of this contract – online services for learning foreign languages, by providing the User with access to the Subtie service.

2. SUBJECT OF THE CONTRACT

2.1. The Service Provider provides the User with services under the terms set out in this Contract.

2.2. Use of Subtie service services is governed by this Contract and Privacy Policy. The terms of use of Subtie may be changed by the Service Provider unilaterally without notifying Users, and come into force from the moment of posting the updated rules on the Service Provider's website.

2.3. The Service Provider provides the User with online services for learning foreign languages, by providing the User with access to the Subtie service, which facilitates their learning as a result of using specialized services and tools available to the User in Subtie.

3. ACCEPTANCE OF THE CONTRACT

3.1. Procedure for concluding the Contract and its acceptance:

3.1.1. In order to receive services, the User registers in the Subtie service by creating an account. For this, the User registers on the website at: https://www.subtie.com/. From the moment of completion of registration, the User is considered to have accepted this offer and concluded this Contract with the Service Provider under the terms set out in this public offer.

3.1.2. By registering in the Subtie service or using the Subtie service in any way, the User agrees and accepts the provisions of this Contract in full.

3.1.3. During registration, the User fills in the required fields with personal data (name, email address, phone) and specifies a password. The User is responsible for the accuracy of the data specified during registration.

3.1.4. The User undertakes not to transfer his login and password to third parties and to take all possible measures to prevent their disclosure.

3.1.5. The Service Provider informs the User that registration of multiple accounts with a free plan is prohibited.

4. GENERAL PROVISIONS

4.1. Each Party guarantees to the other Party that it has the necessary legal capacity and legal capacity, as well as all rights and powers necessary and sufficient for the conclusion and performance of this Contract in accordance with its terms.

4.2. All terms of the Contract set out in this Public Offer are binding on the Parties.

4.6. The Service Provider independently has the right to change the terms of the Contract without prior notice to Users. Such changes come into force from the moment of posting the updated text of the Contract on the Service Provider's website.

5. USER ACCOUNT

5.1. After passing the registration procedure, a personal account is automatically created for the User.

5.2. During registration, the User specifies his email address, which will subsequently be used as a login, and a personal password for access to the service.

5.4. The User has the right to delete his account at any time. The Service Provider may delete the User's account at any time in case of violation by the User of the terms of this Contract.

6. DISCLAIMERS AND ILLEGAL CONTENT

6.1. The User confirms that he is warned and undertakes not to upload files to his account that violate the legislation of Ukraine and/or the user's country.

6.3. The Service Provider does not work with Users from the Russian Federation. The Service Provider prohibits registration, restricts access to the use of the service and does not provide technical support to Users from the Russian Federation.

7. RIGHTS AND OBLIGATIONS OF THE PARTIES

7.1. The Service Provider has the right to:

  • Based on the e-mail received from the User, carry out mass mailing of informational messages
  • Involve third parties in the provision of the Service
  • Unilaterally make changes to the terms of this Contract
  • Without warning Users, make changes to the interface and functionality of the Subtie service
  • Unilaterally terminate this Contract by notifying the User of this no less than 15 calendar days in advance

8. COST OF SERVICES AND PAYMENT PROCEDURE

8.1. After passing the registration procedure, each client of the Subtie service becomes a User of the free tariff plan.

8.2. The Service Provider offers Users a grid of tariff plans. The User has the right and opportunity to change the tariff plan to a more convenient one at any time.

8.7. Conditions for refunding funds paid by the User for the Service Provider's services: in case of termination of the Contract at the initiative of the User and/or the Service Provider, unused funds of the selected tariff plan are not refunded.

9. LIABILITY AND DISPUTE RESOLUTION

9.1. For non-fulfillment of their obligations under this Contract and/or violation of its terms, the Parties bear the responsibility provided by this Contract and current legislation.

9.10. All disputes arising from this Contract or related to it are resolved through negotiations between the Service Provider and the User. If the relevant dispute cannot be resolved through negotiations, it is resolved by the court – in accordance with the current legislation of Ukraine.

10. FORCE MAJEURE CIRCUMSTANCES

10.1. Force majeure circumstances in this Contract are understood as extraordinary and inevitable circumstances that objectively make it impossible to fulfill the obligations provided by the terms of the contract.

11. TERM OF THE CONTRACT

11.1. The Contract is public and indefinite and is valid until its termination by either Party in the manner established by this Contract or current legislation.

12. OTHER CONDITIONS

12.1. All business information between the Service Provider and the User is considered confidential. By accepting this Contract, the User gives permission to collect and process his personal data.

13. FINAL PROVISIONS

13.1. The Service Provider confirms that it is a single tax payer (Group 3, 5%).

13.3. This Contract is public in accordance with Articles 633, 641 of the Civil Code of Ukraine – and its terms are the same for all Users.

14. SERVICE PROVIDER DETAILS

The address for sending complaints (applications, appeals) to the Service Provider can be found on the Service Provider's website.

Location of the Service Provider's office: Kyiv, 16v Mitropolita Vasylya Lypkivskoho St., 03035, Ukraine.

For inquiries: andriitsarenko@subtie.com

15. Language

These terms are also available in Ukrainian (Українська).

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